May 7 2018

Due to system maintenance, all Employee Benefits web services will be temporarily suspended from May 12, 2018 (Sat) at 03:00pm to May 13, 2018 (Sun) 03:00pm. We apologize for any inconvenience caused.

Oct 30 2017

Please be informed that starting from 1 January 2018, the Insurance Authority will collect a levy on insurance premiums from policy holders through insurance companies.

May 4 2017

Due to system maintenance, all Employee Benefits web services will be temporarily suspended from May 06, 2017 (Sat) at 03:00pm to May 07, 2017 (Sun) at 03:00pm. We apologize for any inconvenience caused.

Jan 5 2017
Due to system maintenance, all Employee Benefits web services will be temporarily suspended from Jan 13, 2017 (Fri) at 09:00pm to Jan 16, 2017 (Mon) at 09:00am. We apologize for any inconvenience caused.
Nov 14 2016

Change of Employee Benefits Correspondence Address/Hotline and Relocation of Customer Service Center

Oct 4 2016

Due to system maintenance, all Employee Benefits web services will be temporarily suspended on Oct 9, 2016 (Sun) from 6:00am to 3:00pm. We apologize for any inconvenience caused.

May 12 2016

Please note that MassMutual Employee Benefits – “Student Protection Plan” will be terminated with effect from Jul 1, 2016. All new applications effecting from Jul 1, 2016 and onwards will no longer be accepted.

Nov 11 2015

Due to system maintenance, all Employee Benefits web services will be temporarily suspended on Nov 14, 2015(Sat) from 10:00am to 3:00pm. We apologize for any inconvenience caused.

Aug 12 2015
Due to system maintenance, all Employee Benefits web services will be temporarily suspended on Aug 16, 2015(Sun) from 9:00am to 5:00pm. We apologize for any inconvenience caused.
Mar 5 2015
Employee Benefits Enquiry System will be suspended from Mar 14, 2015 15:00(Sat) to Mar 15, 2015 15:00(Sun), we apologize for any inconvenience caused.
Aug 15 2014

For policy commencing from Oct 1, 2014 and onwards, a premium adjustment will be applied to the “Voluntary Group Assurance Plan – Dental Care” (“VGA Dental Plan”), while all terms & benefits will remain unchanged. Please refer to the Company’s website ‘Employee Benefits/Form Download’ for details.

Dec 2 2013

As an extension to the ‘Stewards Enrichment Practice’ program launched on Aug 01, 2013, the free counseling service coupon is now available for download here, where employees could enjoy a free consultation session with a printed copy. Provision of free counseling service is subject to change without prior notice.

Jul 8 2013

MassMutual Asia launched "Enrichment Practice" program, for policy commenced effective from 1st August, 2013, members are given service coupon for free counseling service. Distribution of coupon is subject to change without prior notice.

Feb 18 2013
Collect call service for worldwide emergency assistance is discontinued with effect from Mar 01, 2013, member from overseas please call IPA’s Worldwide Emergency Assistance Services Hotline at (852) 2862 0101 by IDD for emergency assistance. We apologize for any inconvenience.
Aug 15 2011

Change of our fax number from 2521 8039 to 2919 9233

Jan 6 2011

Due to the low utilization, with immediate effect, our "Phone Easy Service Line”(2919 9399) will connect to our Customer Service Hotline directly and our Customer Service Officers will provide quality services for you.  You may also call Customer Service Hotline at (852) 2919 9111 or login our EB Enquiry System, if applicable, for any enquiry.

 

May 25 2010

Bank of China - Direct Deposit and Cheque Deposit

Apr 14 2010

MassMutual Asia launched "Better-Life Wellness Program" - Extend the scope of employee benefits, provide personal and family counseling services

May 18 2009

Recognition for Professional and Efficient Claims Services:  MassMutual Asia Employee Benefits obtained 'Hong Kong Q-Mark Service Scheme' Certification