Due to system maintenance, all Employee Benefits web services will be temporarily suspended from May 12, 2018 (Sat) at 03:00pm to May 13, 2018 (Sun) 03:00pm. We apologize for any inconvenience caused.
Please be informed that starting from 1 January 2018, the Insurance Authority will collect a levy on insurance premiums from policy holders through insurance companies.
Due to system maintenance, all Employee Benefits web services will be temporarily suspended from May 06, 2017 (Sat) at 03:00pm to May 07, 2017 (Sun) at 03:00pm. We apologize for any inconvenience caused.
Change of Employee Benefits Correspondence Address/Hotline and Relocation of Customer Service Center
Due to system maintenance, all Employee Benefits web services will be temporarily suspended on Oct 9, 2016 (Sun) from 6:00am to 3:00pm. We apologize for any inconvenience caused.
Please note that MassMutual Employee Benefits – “Student Protection Plan” will be terminated with effect from Jul 1, 2016. All new applications effecting from Jul 1, 2016 and onwards will no longer be accepted.
Due to system maintenance, all Employee Benefits web services will be temporarily suspended on Nov 14, 2015(Sat) from 10:00am to 3:00pm. We apologize for any inconvenience caused.
For policy commencing from Oct 1, 2014 and onwards, a premium adjustment will be applied to the “Voluntary Group Assurance Plan – Dental Care” (“VGA Dental Plan”), while all terms & benefits will remain unchanged. Please refer to the Company’s website ‘Employee Benefits/Form Download’ for details.
As an extension to the ‘Stewards Enrichment Practice’ program launched on Aug 01, 2013, the free counseling service coupon is now available for download here, where employees could enjoy a free consultation session with a printed copy. Provision of free counseling service is subject to change without prior notice.
MassMutual Asia launched "Enrichment Practice" program, for policy commenced effective from 1st August, 2013, members are given service coupon for free counseling service. Distribution of coupon is subject to change without prior notice.
Change of our fax number from 2521 8039 to 2919 9233
Due to the low utilization, with immediate effect, our "Phone Easy Service Line”(2919 9399) will connect to our Customer Service Hotline directly and our Customer Service Officers will provide quality services for you. You may also call Customer Service Hotline at (852) 2919 9111 or login our EB Enquiry System, if applicable, for any enquiry.
Bank of China - Direct Deposit and Cheque Deposit
MassMutual Asia launched "Better-Life Wellness Program" - Extend the scope of employee benefits, provide personal and family counseling services
Recognition for Professional and Efficient Claims Services: MassMutual Asia Employee Benefits obtained 'Hong Kong Q-Mark Service Scheme' Certification
and are registered trademarks of Massachusetts Mutual Life Insurance Company and its affiliates. Used under License. MassMutual Asia Ltd. is not a subsidiary or a group company of Massachusetts Mutual Life Insurance Company.
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are registered trademarks of Massachusetts Mutual Life Insurance Company and its affiliates. Used under License.